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Sumter County Sheriff’s Office working to fix the rerouting of some 911 calls

The Sumter County Sheriff’s Office is working on fixing an issue related to some phone calls being re-routed when dialing 911.

The Sumter County Sheriff’s Office is currently working to fix an issue impacting some mobile phones when dialing 911.

The issue appears to impact some AT&T mobile phones, causing some 911 calls to get rerouted to a different agency or experience a delay, according to a recent social media post by the department. This issue is being worked on.

For anyone who may experience an issue calling 911 in Sumter County, call from a landline phone to the department’s admin phones at 352-793-2621 or 352-569-1600.